School will be out soon for children as they begin a summer break before the next school year begins. They may look forward to a family vacation, a summer camp, or just hanging out in the backyard. Oh, to be young again and have that kind of freedom. As adults it is important to make use of our time off for fun activities for sure! But learning new skills whether it be through hobbies or continuing education for our occupation or volunteer work or expanding our career opportunities all help with the lifelong learning that fosters personal growth.
At Practice Transformation Institute (PTI) we are almost at the last session of our Advancing the Patient Experience of Care six-part series. Overall, this six-part series was designed to identify and develop the skills essential for providing a positive patient experience of care within the clinical setting. A patient’s experience is enhanced through effective communication, obtaining patient feedback, interacting with diverse generations, using the spirit of motivational interviewing (MI) and MI tools, and exhibiting cultural competency and humility. Using survey data results obtained in determining areas for quality improvement in the patient experience of care will be explored in Part Six.
Part Six: Using Data to Create Excellence in the Patient’s Experience of Care
Wednesday, June 25, 2025
This activity will identify ways in which to measure a patient’s experience of care and use the results to improve care within the clinical setting. Common tools used to measure patient experience of care will be identified. Motivators and barriers related to completing experience of care surveys/questionnaires will be explored with potential ways to resolve barriers.
This is a live virtual activity lasting 90 minutes with two choices for attendance, either from 7:30 AM – 9:00 AM or 12:00 PM – 1:30 PM.
Each of the six-part series activities could be taken separately for 1.5 AMA PRA Category 1 Credits™ if not registered for all six. Please see the link below for registration for this activity.
https://transformcoach.org/learning-solutions/advancing-the-patient-experience-of-care-series/
Target Audience: Physicians, advanced practice providers, nurses, social workers, pharmacists, CHWs, and other members of the healthcare team
Continuing Medical Education (CME):
Statement of Accreditation
The Practice Transformation Institute is accredited by Michigan State Medical Society to provide continuing medical education for physicians.
AMA Credit Designation Statement
Practice Transformation Institute designates this live course for a maximum of 1.5 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
