MICMT Trainings
The Michigan Institute of Care Management and Transformation (MICMT) is the coordinating center for the BCBSM Provider Delivered Care Management (PDCM) program. Please see the event calendar on their website for upcoming trainings. https://micmt-cares.org/training
Practice Transformation Institute is a MICMT approved statewide trainer for the following courses: Find Upcoming Trainings
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You must have an active approved MICMT account
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If not, please sign up on MICMT webpage: https://micmt-cares.org/user/register
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Any new account, you must be admitted at least 3 business days prior to the event with complete information to ensure it is activated prior to the event
Certificates Offered: Certificate of Completion, Nursing CE, Social Work CE, Pharmacy CE (if applicable).
To obtain CE, learners must create an account on MICMT registration web page(s): https://micmt-cares.org/user/login. If learners have specific questions about CEs, please submit via the MICMT team mailbox: https://micmt-cares.org/contact
Introduction to Team-Based Care
The Introduction to Team-Based Care course helps the learner better understand how to work in a multidisciplinary care team and in collaboration with the patient. Open to all members of the practice to gain foundational knowledge in Team-Based Care. Introduction to Team-Based Care will include:
- Why, What, Who and How: Team-Based Care
- Care Management Process
- Outcomes and Quintuple Aim
- Billing Applications
Learner Materials
- Pre-Work
- Additional Resources
- Care Manager’s Guide to Effective Patient Interactions
- Care Manager Introduction Phone Script
- Care Management Explanation Flyer
- MDHHS Community Mental Health Services Program
- How To: Completing Evaluation and Post-Test
- BCBSM Commercial & MA Billing Guidelines (Updated March 2025)
- Groups Not Participating in PDCM (Excel Spreadsheet – Updated March 2025)
Trainer Materials
Cost:
$300 per participant
Register Here!
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You must have an active approved MICMT account
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If not, please sign up on MICMT webpage: https://micmt-cares.org/user/register
-
Any new account, you must be admitted at least 3 business days prior to the event with complete information to ensure it is activated prior to the event
Patient Engagement Foundations
The goal of this course is for all Care Team Members to learn engagement tools/skills in order to have productive conversations with patients about their health including basic motivational interviewing skills. The Care Team Member will build upon this foundation in order to apply their skills in different situations, such as Medication Assisted Treatment, (MAT) and Palliative Care. The objectives of this course are:
- Describe the patient-centered approach of MI.
- Explain the conversation style that is the Spirit of MI.
- Demonstrate basic MI skills.
- Discuss how to use patient language cues (change talk and resistance) in the application of MI skills.
- Explain how to engage the patient in the four processes in MI necessary for health behavior change.
- Identify barriers to patient engagement and behavior change.
- Identify how to make cultural adaptations to MI
It is strongly recommended to take Introduction to Team Based Care before taking this course.
Learner Materials:
Pre-Work:
- Reflections Activity
- Open Ended Questions Activity
- Taking Care of my Health Action Plan
- Living Room Dictionary Handout
- Readiness Ruler
- How To: Completing Evaluation and Post-Test
- OARS: A Quick Guide* DISCLAIMER: The OARS: A Quick Guide document is provided through a collaboration with MI-CCSI and Laura Saunders, Motivational Interviewing content expert of AMI.
Trainer Materials:
- Patient Engagement Foundations Slide Deck (Trainer Version)
- Patient Engagement Foundations Timed Agenda
- Reflections Activity (Trainer Version)
- Open Ended Questions Activity (Trainer Version)
- Patient Engagement Assessment Tool
- Rubric for Evaluating the Self-Assessment Tool
- Process of MI
- Teach Back – 10 Elements of Competence
- Basic Simulation Scenario
- Case Presentation
- MI Learner Plan
- Planning for Health Changes
Cost:
$300 per participant
Register Here!
-
You must have an active approved MICMT account
-
If not, please sign up on MICMT webpage: https://micmt-cares.org/user/register
-
Any new account, you must be admitted at least 3 business days prior to the event with complete information to ensure it is activated prior to the event
May 7, 2026 September 16, 2026 November 6, 2026