Patient Engagement Foundations

About this course

The goal of this course is for all Care Team Members to learn engagement tools/skills in order to have productive conversations with patients about their health including basic motivational interviewing skills. The Care Team Member will build upon this foundation in order to apply their skills in different situations, such as Medication Assisted Treatment, (MAT) and Palliative Care. The objectives of this course are:

• Describe the patient-centered approach of MI.
• Explain the conversation style that is the Spirit of MI.
• Demonstrate basic MI skills.
• Discuss how to use patient language cues (change talk and resistance) in the application of MI skills.
• Explain how to engage the patient in the four processes in MI necessary for health behavior change.
• Identify barriers to patient engagement and behavior change.
• Identify how to make cultural adaptations to MI

It is strongly recommended to take Introduction to Team-Based Care before taking this course.

Cost: $300 per participant

Successful Course Completion includes:

• Attendance at the entire course. If attending live virtual, you must have audio and see the live slides
• Completion of the course post-test: need to have a score of 80% or greater
• Completion of the course evaluation

The Michigan Institute of Care Management and Transformation (MICMT) is the coordinating center for the BCBSM Provider Delivered Care Management (PDCM) program. Please see the event calendar on their website for upcoming trainings. https://micmt-cares.org/training

Practice Transformation Institute is a MICMT approved statewide trainer for the following courses: Find Upcoming Trainings  

• You must have an active approved MICMT account
• If not, please sign up on MICMT webpage: https://micmt-cares.org/user/register
• Any new account, you must be admitted at least 3 business days prior to the event with complete information to ensure it is activated prior to the event